While online sales have already revolutionized shopping and made countless products available with a mouse click and a credit card, it took the societal shock of the COVID-19 pandemic to mainstream online health care entirely.

Now, one drugmaker is capitalizing on the telehealth trend by offering patients direct home delivery of medications, bypassing brick-and-mortar pharmacies and even doctor visits in some cases.

But while such services promise greater convenience and access, experts warn we may be sacrificing coordinated patient care in the process.

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