Boeing’s president and chief executive has acknowledged the planemaker’s “mistake” after the door plug of an Alaska Airlines-operated flight blew off last week shortly after take off.

CEO Dave Calhoun told employees during a meeting on Jan. 9 that the company will work with the National Transportation Safety Board (NTSB), which is investigating the incident and will remain transparent with the agency throughout the probe.

“We’re going to approach this number one acknowledging our mistake,” Mr. Calhoun said in the meeting, a Boeing spokesperson confirmed to CBS News.

“We’re going to approach it with 100 percent and complete transparency every step of the way. We are going to work with the NTSB who is investigating the accident itself to find out what the cause is. We have a long experience with this group. They’re as good as it gets,” he added.

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